Viktor Viktoria Payment Policies
1. Viktor Viktoria accepts Master Card and Visa on our site. To use A/E or Discover, select Paypal.
When entering your billing address please be sure it EXACTLY MATCHES the billing address of the credit card or the charge will NOT be approved.
2. Viktor Viktoria accepts PayPal. PAYPAL SHOULD BE CHOSEN FOR PAYMENT OF ALL OVERSEAS ORDERS
3. Viktor Viktoria will accept a US Money Order for payment. Merchandise will be shipped only after the money order clears through the bank.
If you have any questions concerning Payment options, or have a problem placing your order, please contact us between 10am and 8pm CST at 414-479-9860 or email us 24/7.
Viktor Viktoria Shipping Policies
US Shipping Policies
All US orders of in-stock merchandise will be shipped within 48 hours of receipt pending credit approval.
We ship all US orders via USPS . Orders placed on Saturday or Sunday will be shipped on the following Monday, pending credit approval. Please allow 3 - 5 Business days for arrival of a package from date shipped. For faster shipping choose 1 - 3 day UPS delivery options available.
USPS Rates - Shipping Cost Estimate:
0 - 2lbs = $5.99, 3lbs = $6.99 4 - 9lbs = $8.99, 10 - 15lbs = $10.99
USPS Time Estimate - within US - note once a package leaves our warehouse delivery time is dependant on the USPS and beyond our control.
1st class mail - 4 - 5 days
Priority Mail - 2 - 3 days
Express Mail - 1 - 2 days
On occasion, we may offer "Free Shipping" - Free Shipping will apply to orders within the USA only.
International Shipping Policies
All orders outside the US are shipped via US Priority Mail with tracking. Delivery of an International orders typically takes 10 - 15 BUSINESS Days from date of shipment.
Your package will be subject to customs/duties charges. Viktor Viktoria is not responsible for customs/duties charges. These costs are determined by your local customs office. Viktor Viktoria cannot determine, in advance, what these fees will be. We do try to minimize these charges by listing the ‘wholesale’ cost of your package on the commercial invoice rather than the retail value. This provides the customs agents with a true, legal value, while minimizing your costs. We cannot mark International orders as a “gift” in order to bypass or reduce any customs fees – this is an illegal practice and as an established business we will not do this. For more information on customs and duties charges, please contact your local customs office.
International Shipping Estimate
0 - 3LBS = $26.99
4 - 9LBS = $29.99
10Lbs & up = $39.99
Viktor Viktoria currently ships to the US, Canada and selected Countries.The Countries Viktor Viktoria ships to include: AN, AR, AT, AU, BB, BE, BL, BG, BM, BO, BR, BS, BU, CA, CH, CL, CR, DE, DK, ES, FI, FR, GB, GL, GR, HR, HU, IE, IS, IT, JM, JP, KN, KY, LC, LT, LU, LV, MC, MIL, MQ, MX, NO, NL, NZ, PE, PL, PR, PT, RO, SE, TH, UK, VA, VE, VG, VI, YU
Please email us if you have an questions.
Viktor Viktoria Web Site Return Policies*
To return an item via USPS, UPS , Fed Ex Send To:
6650 West State Street
Wauwatosa, WI 53213
1. To exchange an item, return it with "do not remove" tag attached. Please enclose packing slip and indicate desired exchange (size/color, etc.) Enclose $4.50 for reshipment of your replacement item - this $4.50 offer applies to orders within the USA only.
2. To obtain a refund, enclose packing slip and note reason for return. Refund will be issued within 10 business days of receipt providing the item(s) has not been used, worn, washed, or damaged and the Viktor Viktoria "Do Not Remove" tag is attached to item.
3. Original Shipping costs are not refundable.
4. If an item(s) is returned that had qualified for "Free Shipping", original shipping charges will be deducted when the return credit is issued.
Viktor Viktoria Sale Policies
These sales will not always be the same and are not transferable between the two entities!
International Customs and Duties
International orders are subject to being charged customs fees by the destination county's government. All orders will be labeled as "merchandise" We have no control over how much you are charged for customs and the fees are completely independent of Viktor Viktoria. Please understand that we cannot be held responsible for any additional charges imposed on you by the destination country.